Payment and Shipping Policy

Accepted Methods of Payment
Credit Card (Visa, Master Card,….)
Cash prior to delivery
Cash/Credit Card in store
Cheque

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfil your order for any reason your credit card will be refunded.

Mailing Address for Cheque’s

Munnelly Opticians
Gateway Business Park
Monksland, Athlone
Co Roscommon
Ireland

Shipping Policy

All orders are shipped within 48 hours of payment Monday – Friday 9.30am – 5pm. You can also collect in store during opening hours.

Shipping Method

We use the following carriers to deliver our orders:

DX
DHL
An Post

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders will not have a tracking order but you can check if your order has been posted by contacting us on 090 64 96001.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.